“Know who you’re meeting. Online and In-person.”
1.1 eZverifi LLC (Collectively as “We”, “Us” or “our”) operates the eZverifi website and mobile application (the “Service”) and we are excited to see you using our great services.
1.2 Please, carefully read the following to know about our privacy policies. We take your privacy serious and maintain the security of any personal information received from you.
3. About the company
3.1 eZverifi is an online validation platform that allows members to join together and provide a digital profile that minimize the abuse and exploitation of online and face-to-face transactions by unscrupulous parties, whose intent is to scam and corrupt unwitting on and offline consumers and small businesses. eZverifi is not a seller, buyer and/or traditional online marketplace. The Website and App is owned and managed by eZverifi LLC.
4. Data collection and Use
We are committed to ensuring that your personal data is professionally managed in compliance with Google, Apple and all other applicable data protection laws. Part of this commitment is to ensure that there is transparency about how we process your personal data.
4.1 Types of Data Collected
4.1.1 Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, State, ZIP/Postal code etc.
4.1.2 Usage Data When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data (“Usage Data”).
4.1.3 Cookies Data
a) When you use our Service, we may assign your device one or more cookies to facilitate access to our Services and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our service, such as the web pages you visit, the time and date of your visits, the links you click, and the searches you conduct on our Service.
c) You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our Service may not function properly.
4.1.4 Log Data
In the case of an error when you use our Service, we may collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the App when utilizing our Service, the time and date of your use of the Service, and other statistics.
4.2 How Information is collected
4.2.1 eZverifi may collect certain necessary information about you when you:
a) Use our services.
b) Send us an email, create a user account or supplement your user profile.
C) Connect your social media account to your Service profile on eZverifi.
4.2.2 From time to time, eZverifi may update the methods of collection above. Where there are significant changes, we will email you.
4.3 Information we collect
We only collect and process certain information that are relevant to our Service. This may include:
a) Personal information such as your name, email address, username or phone number, address and other personal details that are directly combined with such identifying information.
b) Personal information from third parties you have authorized to provide the same to us.
c) Details of how you used our Services, such as the date and time a message was sent, the account you were messaging with, and your internet protocol address, as well as third party websites or services you used.
d) Geo-location from your device, if your device settings are enabled to send it to us.
e) Information about your activity when using our service and that is specific to your user account, such as your search history, location, search and account preferences and others.
f) Further information may be requested, but will only be collected when you willingly present such to eZverifi. You can always refuse to provide personally information, except that it may stop you from taking part in some site-related activities.
4.4 How we use the information collected
Where you have consented and legally permitted, eZverifi may process and use the personal data you have provided to:
a) deliver the services that you have requested;
b) Improve your experience with our Services and to develop ones;
c) detect and resolve any fraud or other illegal or undesirable user behavior;
d)Monitor and analyze usage and trends, and to personalize your experiences when you use our product or services;
e) verify your eligibility and deliver prizes in connection with contests and sweepstakes;
f) develop and display content and advertising tailored to your interests on our Service and other websites and online services;
g) perform research and analysis about your use of, or interest in, our products, services, or content, or products, Service or content offered by others;
h) manage your account and provide you with customer support;
i) communicate with you by email, postal mail, push notification, and/or through other digital methods about products or services that may be of interest to you either from us other third parties;
j) provide our advertisements to you when you visit other websites and online services;
j) Perform functions as otherwise described to you at the time of collection.
6. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
6.2 eZverifi LLC may process your Personal Data because:
I We need to perform a contract with you.
II You have given us permission to do so.
III The processing is in our legitimate interests and it’s not overridden by your rights.
IV For payment processing purposes.
V To comply with the law.
7. Data Retention
7.2 eZverifi LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
8. Transfer of Data
8.1 Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
8.2 If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
9. Security of your Information
a) The security of your personal and financial information is important to us. Therefore, we constantly use various physical, technical and administrative safeguards to protect the personal information you have entrusted to us against unauthorized access, modification, destruction, and disclosure to wrong hands.
b) All supplied sensitive/credit information is transmitted via a Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and of which are required to keep the information confidential.
c) The privacy of communications over the internet cannot always be guaranteed since the internet is not a completely secure medium. For that reason, we do not assume any responsibility for losses or damages you may experience or incur by sending personal information over the internet.
d) If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps.
10. Access To Your Information
You can access and update your information easily on eZverifi. You can also request access, updating and corrections of inaccuracies in other personal information we have by emailing or writing to us at info@eZverifi.com. We may ask you for certain information in order to verify your identity.
11. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
11.1 If you are a resident of the European Economic Area (EEA), you have certain data protection rights. eZverifi LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
11.2 If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
11.3 In certain circumstances, you have the following data protection rights:
(i) The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
(ii) The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
(iii) The right to object. You have the right to object to our processing of your Personal Data.
(iv) The right of restriction. You have the right to request that we restrict the processing of your personal information.
(v) The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
(vi) The right to withdraw consent. You also have the right to withdraw your consent at any time where eZverifi LLC relied on your consent to process your personal information.
11.4 Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
12. Sensitive permissions
12.1 Depending on your device and OS version, the App may request you to approve certain sensitive permissions – known as dangerous permissions. Below is a list of these sensitive permissions:
12.2.1 Location data
(ii) You have the option to either accept or refuse our app having access to your location data, and you can most often opt in/out of allowing our app to access your data in the settings of your device.
(iii) Denying access to your location data means that you will not be able to use some portions of the Service or some portions of the Service may not work as intended.
12.2.1 Location data
(i) The App may also require you to grant permission at runtime to read from your media/photos/Files.
(ii) We do not collect any media/photos/Files from your device unless you specifically trigger the action. Any and all data we retrieve from your device through our app are intended to perform the basic functionality of the App and to be used in aggregated form or to track specific issues and/or bugs.
(iii)Until you approve the permission, our service cannot provide the functionality that depends on that permission.
(iv) We also do not share that data with any third party except as it is required to provide you with better services. Where necessary, we will keep you informed.
13. Third party
a) eZverifi may allow third-parties, advertising companies, and ad networks, to display advertisements on its App. These companies may use tracking technologies, such as cookies to collect information about users who view or interact with their advertisements. Our Service does not provide any personal information to these third parties, but they may collect information about you when you saw and/or clicked on the advertisements they deliver, such as click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc., and possibly associate this information with your subsequent visits to the advertised websites. They also may combine this information with personal information they collect from you to provide advertisements about goods and Service likely to be of greater interest to you.
b) We may employ third party companies and individuals to facilitate our Service and also assist us in analyzing how our Service is used.
14.0 External Links
eZverifi may contain links to other services provided by third parties. These links are provided for your convenience only, and we are not responsible for the privacy practices or content of other websites. If you decide to access any of the third-party websites linked to this website, you do so at your own risk and subject to the terms and conditions of such websites. We accept no responsibility for those sites or for any loss or damage that may arise from your use of them.
15.0 Disclosure of your information
eZverifi LLC may (if needed) share your information with third parties when it thinks it is appropriate to:
15.1 Obey legal process.
15.2 Enforce its Terms and Conditions; or
15.3 Protect the rights, property, or safety of its Service, eZverifi LLC, its affiliates, licensors, representatives, other users, and/or the public. This includes companies that perform various business operations for us, such as processing credit card payments. All companies that act on our behalf are contractually obligated to keep all information confidential and to use the customer information only to provide the services we ask them to perform for you and us.
16. How To Unsubscribe From Future Email Marketing Messages
To unsubscribe from all notifications, you may use the unsubscribe link in the marketing email received. Please note that even after you opt-out of marketing messages, we may still communicate with you by email for administrative and informational purposes unrelated to marketing.
17. Data Charges and Mobile Phones
You are responsible for any mobile charges that you may incur for using our Services, including calls, text-messaging and data charges. If you’re unsure what those charges may be, you should ask your service provider before using the Services. If you change or deactivate the mobile phone number that you used to create an eZverifi account, you must update your account information through Settings within 72 hours.
18. Limitation of Liability
18.1 In no event shall eZverifi LLC, or any of its employees, agents be liable for damages of any kind, under any legal theory, arising out of or in connection with your use or inability to use our service.
18.2 eZverifi LLC and others identified above are also not liable for any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to personal injury, pain and suffering, emotional distress, loss of use or goodwill, even if foreseeable, whether caused by our negligence, breach of contract or otherwise arising out of or in connection with such website or product use.
19. Children’s Privacy
Although our Service is a consumer service, we restrict its use to individuals of age 18 and above. We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of the Service is directed to children under the age of 18. If you learn that your child has provided us with personal information without your consent, you may alert us at info@eZverifi.com. If we learn that we have collected any personal information from children under 18, we will promptly take steps to delete such information and terminate the child’s account.
20. No Rights Of Third Parties
21. When This Policy Applies
22. Intellectual property right
22.1 Unless otherwise stated, all contents included on this app (our service) such as text, graphics, logos, button icons, images, audios, videos as well as any software used are properties of eZverifi and are protected by copyright trademark including other laws that protect intellectual property and proprietary rights.
22.2 In using eZverifi, you consent to access the content exclusively for your private, non-commercial use.
22.3 No part of its content will be downloaded, reproduced, copied, stored, transmitted, sold or shared without our prior notice. This excludes downloading of the App for personal, non-commercial home use.
23. Transfer Of Data
23.1 Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
23.2 If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
24. Making Payments
a) When you make payments through the Service, you may need to provide to us and our third party service providers, your financial account information, such as your credit card number.
b) We do not collect or store full credit card number information, though we may receive credit card-related information to help process future payments and summary information about transactions that does not include credit card or bank account numbers.
26. Questions or Comments
eZverifi is owned and operated by eZverifi LLC. Please, direct all comments and enquiries to: eZverifi, LLC P.O. Box 4656, Norfolk, VA 23523 USA